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Personal Banking Representative, Bridgewater, MA

Personal Banking Representative, Bridgewater, MA-1806797
Description
As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.
Responsibilities
Develops and deepens customer relationships by providing outstanding customer service following a focused cross-selling strategy
Meets all sale goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan
Acquires and retains customer relationships by providing relevant solutions to meet customer needs
Develops and maintains customer relationships by selling Bank products and providing excellent customer service
Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently
Meets all goals and actively participates in all sales activities in the branch
Qualifications
A minimum of 1 year experience selling products and/or services in an incentive based environment
A minimum of 1 year of customer service experience
Ability to generate new business by outbound calling, customer referrals and community involvement
Exceptional customer service skills, client first approach
Credible, trustworthy, professional image
Skilled in optimizing sales opportunities to existing and walk-in customers
Skilled in uncovering customer needs and providing relevant customer solutions in proactive and reactive scenarios
Strategic planning skills and ability to build successful sales plans
Strong analytical and problem solving skills
Ability to derive innovative solutions
In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule. In order to be eligible for this position you must have a valid US Social Security at the time of application
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Job:Retail Products Branch
Primary Location:Massachusetts-Bridgewater
Organization:Consumer & Business Banking (1001)
Schedule:Full-time
Job Posting:Oct 26, 2018, 2:23:04 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO



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