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Patient Service Specialist (PSS) - Bridgewater, MA

Overview
Select Physical Therapy is seeking a Part time Patient Service Specialist (PSS) for our outpatient physical therapy clinic in Bridgewater, MA. Previous medical office experience is highly preferred. This is a Part time position that includes varied hours, including some evenings.
The Patient Service Specialist will consistently demonstrate excellence in customer service and the talent to perform all front office administrative duties to best meet the needs of our patients. We are the nation's leading physical therapy company and our team is dedicated to the communities we serve and delivering an exceptional patient and customer service experience. The Patient Service Specialist position conducts their work in a positive helpful manner, possesses excellent computer, telephone and customer service skills and is detail oriented.
Job duties include:
Greeting patients
Patient registration & scheduling
Insurance verification
Co-pay collections
Obtaining referrals and authorizations
Responding to requests for information
Assisting therapists as needed for general clinic maintenance and upkeep
Answering telephones and additional administrative functions
To apply, complete our FULL HR application for Job ID#81347 at www.selectmedical.com/careers/.
NovaCare Rehabilitation is a Select Medical company. Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1500 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payors and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.
Responsibilities
Requirements:
Flexible with availability
Customer focused
Great communication skills
Adaptable
Team Player
Qualifications
Qualifications:
High School Diploma or GED required
Good oral and written communication skills
Ability to use all necessary office equipment (faxes, copiers, telephones, etc.)
Ability to interact well with other staff members, customers, field associates and businesses
Ability to type 40 words per minute preferred
Strong customer service skills



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