Integrated Care Manager I

Company Name:
ValueOptions, Inc., a Beacon Health Options company
ValueOptions, Inc., a Beacon Health Options company
ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled.
Position Location: MA - Bridgewater
AAP Reporting Location: MA - Boston
ID: 33020
Job Family: Clinical, Licensed
FTE Status: Full time
Scheduled Weekly Work Hrs: 40
Workday Schedule: Weekdays Only
Workday Start Time: 8 am
Workday End Time: 5 pm
Variable Work Schedule:
Beacon Health Options is a health improvement company that serves 45 million individuals across all 50 states and the United Kingdom. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our behavioral health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, Beacon Health Options helps people make the difficult life changes needed to be healthier and more productive. Partnering with a network of providers nationwide, Beacon Health Options helps people take important steps in the right direction. We help them live their lives to the fullest potential.
Beacon Health Options offers a dynamic work environment with competitive benefits. We value the contributions of our employees and support professional growth and advancement.
We are currently seeking an Integrated Care Manager I (ICM) to join our dynamic team at our office in Bridgewater, MA. The Integrated Care Manager is responsible for promoting the integration of medical and behavioral health care by increasing communication and collaboration between health care providers who treat the same member.
Position Responsibilities:
Initiates contact with members identified for the ICMP; explaining the care management program and completing an enrollment and assessment of members to engage them in the program. Engagement activities may involve outreach by phone, mail, and face-to-face contact in the community in order to reach members.
Implements an individualized and comprehensive plan of care using a care management software program to document member goals and track plan process
Builds relationships and assists members and families in understanding and carrying out treatment care plans with a primary emphasis on meeting members face-to-face in the community.
Develops written and oral clinical case presentations to deliver to ICMP staff, MBHP supervisors and physician advisors in one-to-one and group settings.
Promotes and facilitates specific communication and coordination of care with Members and their PCC Plan Primary Care Practitioner(s) and Behavioral Health Provider(s).
Participates in discharge planning activities that include aftercare referrals and referrals to community resources when engaged ICMP Members are being discharged from inpatient psychiatric or medical hospitalizations.
Consults with providers to assist Members with transportation, pharmacy, and daily living needs as they relate to individualized care plans.
Position Requirements:
Education :
Master's degree; current, valid Massachusetts clinical licensure (LICSW, LMHC, LPC, PhD, Clinical Psychologist or LMFT.)
RN with current, valid Massachusetts licensure. BSN/MSN preferred or Associates degree with strong background in managed care and/or care management
Relevant Work Experience: 5 years work experience in mental health field; 2 of which must be post-Masters work. RNs must have 5 years work experience - community health, mental health, or primary care experience preferred.
Knowledge, Skills & Abilities :
Knowledge of treatment care resources as well as available levels of care
Ability to relate effectively with behavioral health and medical treatment providers
Must be authorized to drive and have a valid license
Use of multiple clinical systems
Desktop technology skills

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